OSneo is built for field service teams. We collect only what we need to run the product, keep accounts secure, and help your organization manage jobs, technicians, and customers.
•
Account and profile details (for example name, work email, phone, company, role, photo, language, and timezone)
•
Operational data you enter in the app (work orders, schedules, job notes, photos, signatures, parts, messages, and similar service records)
•
Technical data from your device or browser (such as app version, device type, IP address, crash diagnostics, and general usage to improve reliability)
•
Support content when you contact us (email content, ticket details, and call information if you reach us by phone)
On the web, we may use cookies or local storage for sign-in, preferences, and basic analytics. You can limit some of this through your browser settings.